CVE-2026-20170

medium Cisco
CVSS v3 Base Score
6.1
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
EPSS Score
0.1%
Exploitation probability in 30 days
Top 82% most likely to be exploited
Attack Characteristics
Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
Required
Confidentiality
Low
Integrity
Low
Availability
None
Published: April 15, 2026 (28 days ago)
Last Modified: April 17, 2026
Vendor: Cisco
Source: NVD

Description

A vulnerability in the Desktop Agent functionality of Cisco Webex Contact Center could have allowed an unauthenticated, remote attacker to conduct cross-site scripting attacks. Cisco has addressed this vulnerability in the Cisco Webex Contact Center service, and no customer action is needed. This vulnerability existed because HTML and script content was not properly handled. Prior to this vulnerability being addressed, an attacker could have exploited this vulnerability by persuading a user to follow a malicious link. A successful exploit could have allowed the attacker to steal sensitive information from the browser, including authentication and session information.

CWE

CWE-80

References

🔗 sec.cloudapps.cisco.com